Please know that we are working as fast as we can to reply to messages and emails. We aim to respond to your email within 1 week but sometimes up to 2 weeks! If you have not received a response please refrain from emailing again until after the 1 week point as it will only move your email down in our queue and delay our response further!
I also have a FAQ section: https://oorejewelry.com/pages/faq that might be able to answer your question quicker than we can.
Your patience is very much appreciated while I work to deliver you all the rings of your dreams! :)
If you find that you need additional assistance you are welcome to email my assistants:
Current Order Help (change shipping, metal, size, etc): helpoorejewelry@gmail.com
Past Order Help (resize, repair): helpoorejewelry@gmail.com
Future Order Help: oorejewelryasst@gmail.com